Privacy Policy
Last Updated August 3, 2026
1. General
This website located at https://twin1.ai/ (the “Site”) is hosted by Twin1 AI Inc. (the “Company” or “our” or “we”). This Privacy Policy describes the types of information we collect on the Site, how we protect and use such information, and to whom and under what circumstances we may disclose it. This Privacy Policy applies to the Site and any other personal information obtained when you call, email, or otherwise communicate with the Company. By accessing the Site on any computer, mobile phone, tablet, or other device (collectively, “Device”) or otherwise interacting with the Company, you agree to the terms of this Privacy Policy. If you do not agree to the policy, please do not use the Site. We may modify this Privacy Policy at any time, and will post the current version on the Site. We encourage you to periodically review our Privacy Policy to stay informed about how we are using the information we collect.
Information that You Give Us.
For the 12-month period prior to the date of this Privacy Policy, we explain here what categories of personal information we have collected, where we got it from, and with whom we have shared it:
| Category of Personal Information Collected | Source | Purpose for Collection | Categories of Recipients |
|---|---|---|---|
| Contact information: such as name, email address, business or personal address, and phone number. | From visitors to the Site call us, sign-up for emails or another service, or otherwise interact with us. | To communicate with and respond to visitors and our customers about the products we sell or the work we do for them, including verification of identity or to meet legal obligations. | We may share this information with select marketing, information technology, or other service providers in order to display targeted advertising to visitors across a broad range products and services. |
| Browsing information: such as your IP address, MAC address or other Device identifier, HTTP Referrer information, the kind of browser or computer you use, pages and content that you visit the Site, what you click on, the state and country from which you access the Site, date and time of your visit, and web pages you linked to our Site from. | Our Site and your interactions with the Site, including through the use of cookies and other tracking technologies explained further below. | To evaluate usage of the Site and improve performance and our services; to protect the security and integrity of the Site and our business, such as preventing fraud, hacking, and other criminal activity or to meet legal obligations. | Our service providers who help us with fraud protection and website analytics. |
| Browsing information: the kind of browser or computer you use, pages and content that you visit the Site, what you click on, the state and country from which you access the Site, date and time of your visit, and web pages you linked to our Site from. | Our Site and your interactions with the Site, including through the use of cookies and other tracking technologies explained further below. | To store user preferences and information, such as the preferred language and browsing preferences | Our service providers who help us process orders for sales. |
| Financial information: such as name, card issuer and card type, credit or debit card number, expiration date, CVV code, and billing address. | Users of the Site provide us with this information when they purchase specific products or complete transactions on the Site. | To complete financial transactions between you and Company for specific products or services provided on the Site. | Our service providers who help us process secure financial transactions. |
| Contact information: such as name, email address, business or personal address, and phone number. | Users of the Site provide us with this information when they purchase specific products or complete transactions on the Site. | To process a purchase on the Site, which helps to identify a user after they sign into a shop as a customer so they do not need to log in again. | Our service providers who help us process secure financial transactions online. |
| Login details: such as when a user connects to the Site. | Our Site and your interactions with the Site, | To confirm visitor authenticity, prevent fraudulent use of login details, distinguish between humans and bots and protects visitor data from unauthorized access. | Our service providers who help us with fraud protection and website analytics. |
In some jurisdictions, such as the European Union and United Kingdom, individuals may have the right to opt-in or withdraw consent for certain uses. If you reside in such jurisdictions, you may have additional rights which are detailed in “Access, Correction & Deletion” below.
2. Information We Collect Automatically
When you visit the Site, we may collect certain information from you, including your Internet Protocol (IP) address, MAC address, browser type, operating system, Device-identifying information, the specific web pages visited immediately preceding your connection, and the domain name from which you accessed the Site. In addition, we may collect information about your browsing behavior, such as the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site and other clickstream data. We may also use non-personal or aggregated information for statistical analysis, research, and other purposes.
4. Your Choices
If you request information from us, we may send you informational emails about other offers of services. At any time, you can ‘unsubscribe’ yourself from our email list simply by clicking the ‘unsubscribe’ button. If you do not wish to receive communications from us about special offers and promotions, you can opt-out of receiving these communications by following the instructions contained in the messages you receive. Even if you opt-out of receiving these messages, we reserve the right to send you certain communications relating to the services we provide, and we may send you service announcements and administrative messages. We do not offer you the opportunity to opt-out of receiving those communications.
5. Disclosure of Information
We may disclose information collected from and about you as follows: (1) to our related companies and service providers, to perform a business, professional or technical support function for us; (2) to our business, sales and marketing partners and affiliates, advertisers or other third parties, who may contact you with their own offers; (3) as necessary if we believe that there has been a violation of the Site Terms of Use or of our rights or the rights of any third party; (4) to respond to legal process (such as a search warrant, subpoena or court order) and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (5) in the event that our Company or substantially all of its assets are acquired, or there is a re-structuring, your personal information may be one of the transferred assets. We may also disclose your personal information with your express consent. We may share aggregate, non-personally identifiable information about Site users with third parties.
Please note that if you voluntarily submit any personal information for posting on the Site, such as a review or a blog post, the information becomes publicly available and can be collected and used by others, so you should use care before posting information about yourself online.
6. Interest-Based Advertising
We may use third-party advertising companies that use tracking technologies to serve our advertisements across the Internet. These companies may collect information about your visits to the Site and other websites and your interaction with our advertising and other communications. These advertising companies serve ads on behalf of us and others on non-affiliated sites, and some of those ads may be personalized, meaning that they are intended to be relevant to you based on information collected about your visits to the Site and elsewhere over time. Other companies may also use such technology to advertise on our Site. You have the choice to tell us not to collect and use this information, and in some jurisdictions, we will only engage in interest-based advertising if you opt-in.
7. Retention of Personal Information
We will keep your personal information while you have an account with us or while we are providing products or services to you. Thereafter, we will keep your personal information for as long as is necessary:
- To respond to any questions, complaints or claims made by you or on your behalf;
- To show that we treated you fairly; or
- To keep records required by law.
We will not retain your personal information for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of personal information.
When it is no longer necessary to retain your personal information, we will delete or anonymize it.
8. Security
We maintain reasonable and appropriate measures designed to maintain information we collect in a secure manner. We have taken certain physical, electronic, and administrative steps to safeguard and secure the information we collect from visitors to the Site. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. Even though we follow commercially reasonable procedures to try to protect your information in our possession, no security system is perfect and we cannot promise, and you should not expect, that your information will be secure in all circumstances.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator or authorities of a breach where we are legally required to do so.
9. Children
The Site is not directed to children (anyone under 13 years of age), nor do we knowingly solicit or collect any personal information from children without verifiable parental consent. If we discover that we have received any personal information from a child, we will investigate promptly and then delete such information from our system if warranted. If you are a parent or legal guardian of a child and you become aware that your child has provided us with personal information, please contact us promptly using the contact information detailed in the “Contact Us” section below. Parents and legal guardians always have the right to inspect any information that we may have inadvertently collected from their child, and have the right to have us delete it.
10. Third Party Websites
The Site may contain links to third-party websites, such as social media sites, i.e., Meta (formerly Facebook) and X (formerly Twitter), which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these third party websites. Accordingly, we recommend that you review the privacy policies posted on any external site before disclosing any personal information. Please contact those websites directly if you have any questions about their privacy policies.
11. Changes to This Privacy Policy
We and our Twin1 AI, Inc. Platform Partners may change our Privacy Policies from time to time, including as required to keep current with rules and regulations, new technologies and security standards. When we do, we will post the change(s) on our Site and our Twin1 AI, Inc. Platform Partners’ websites. If we change the policy in a material and retroactive manner, we will attempt to provide appropriate notice to you.
12. Basis for Processing Personal Data
We may process personal data under the following conditions:
- Consent: You have given your consent for processing personal data for one or more specific purposes.
- Performance of a contract: Provision of personal data is necessary for the performance of an agreement with you and/or for any pre-contractual obligations.
- Legal obligations: Processing personal data is necessary for compliance with a legal obligation to which the Company is subject.
- Legitimate interests: Processing personal data is necessary for the purposes of legitimate business or commercial interests pursued by the Company.
In any case, we will gladly help to clarify the specific legal basis that applies to the processing, and whether the personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.
The table below explains what we use (process) your personal information for and our reasons for doing so:
| What we use your personal information for | Our reasons |
|---|---|
| To provide products and/or services to you. | For the performance of our contract(s) with you or to take steps at your request before entering into a contract. |
| To prevent and detect fraud against you or our Company. | For our legitimate interests or those of a third party, i.e. to minimize fraud that could be damaging for us and for you. |
| Gathering and providing information required by or relating to audits, enquiries or investigations by regulatory bodies. | To comply with our legal and regulatory obligations. |
| Operational reasons, such as improving efficiency, training and quality control. | For our legitimate interests or those of a third party, i.e., to be as efficient as we can. |
| Ensuring the confidentiality of commercially sensitive information. | For our legitimate interests or those of a third party, i.e. to protect trade secrets and other commercially valuable information. To comply with our legal and regulatory obligations. |
| Statistical analysis to help us manage our business. | For our legitimate interests or those of a third party, i.e. to be as efficient as we can. |
| Preventing unauthorized access and modifications to systems | For our legitimate interests or those of a third party, i.e. to prevent and detect unauthorized and/or criminal activity that could be damaging for us and for you. To comply with our legal and regulatory obligations. |
| Updating and enhancing customer records. | For the performance of our contract(s) with you or to take steps at your request before entering into a contract. To comply with our legal and regulatory obligations. For our legitimate interests or those of a third party, e.g. making sure that we can keep in touch with our customers about existing orders and new products. |
| Corporate Filings/Statutory returns | To comply with our legal and regulatory obligations. |
| Ensuring safe working practices, staff administration and assessment. | To comply with our legal and regulatory obligations. For our legitimate interests or those of a third party, e.g. to make sure we are following our own internal procedures and working efficiently. |
| Marketing our existing and new products and services and those of selected third parties to: • existing and former customers; • third parties who have previously expressed an interest in our products or services; • third parties with whom we have had no previous dealings. | For our legitimate interests or those of a third party, i.e., to promote our business to existing and former customers. |
13. Promotional Communications
We may use your personal information to send you updates (by email, text message, telephone or post) about our products and services, including exclusive offers, promotions or new products and services.
We have a legitimate interest in processing your personal information for promotional purposes (see above “Basis for Processing Personal Data”). This means we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly.
We will always treat your personal information with the utmost respect.
You have the right to opt out of receiving promotional communications at any time by contacting us by using the contact information detailed in “Contact Us” below;
14. Where Your Personal Information is Held
Personal information may be held at our offices and those of our third party service providers, representatives and agents as described above (see “Disclosure of Information”).
Some of these third parties may be based outside the U.S.A. or European Economic Area. For more information, including on how we safeguard your personal information when this occurs, see “Transferring Your Personal Information between the U.S. and the EEA” below.
15. Visitors from Outside the U.S.—Cross-Border Transfer
The Site is hosted in the United States. If you are visiting the Site from outside the United States, your information may be transferred to, stored and processed in the United States or other countries in accordance with this Privacy Policy. The data protection and other applicable laws of the United States or other countries may not be as comprehensive as those laws or regulations in your country or may otherwise differ from the data protection or consumer protection laws in your country. Your information may be available to government authorities under lawful orders and law applicable in such jurisdictions. By using the Site and/or providing personal information to us, you consent to transfer of your information to our facilities as described in this Privacy Policy.
16. Transferring Your Personal Information between the U.S. and the EEA
To deliver services to you, it is sometimes necessary for us to share your personal information between the U.S.A. and the European Economic Area (EEA).
As an example, your information, including personal data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you submit any personal information to us, you expressly consent to this Privacy Policy, including our ability to transfer your personal information between jurisdictions.
The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
If you would like further information, please contact us or our Data Protection Officer (see “Contact Us” below).
If we need, or are required, to contact you concerning any event that involves your information, we may do so by email, telephone, or mail.
17. Access, Correction, & Deletion
We respect your right to access and correct your personal information. You may exercise your rights, subject to applicable laws, to request that we delete or restrict access to your personal data. We may need to retain it for legally permitted purposes and this will be explained to you if necessary.
If you need assistance correcting or updating your personal information, or would like to request that we delete your personal information, please contact us using the contact information detailed in the “Contact Us” section below.
18. U.S. State Privacy Laws
A. California Privacy Rights Disclosure
If you are a California resident, the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA), the California Online Privacy Protection Act (CalOPPA), provides you additional rights with the respect to your Personal Information. California law permits our customers who are California residents to request certain information about our disclosure of their personal information to third parties for direct marketing purposes during the preceding calendar year. This request is free and may be made once a year. To make such a request, see Section L below.
California law also provides you with the following additional rights with respect to your Personal Information:
- The right to know what personal information we have collected, used, disclosed and sold about you. You may submit a request to know by using the contact information detailed in this Section. You also may designate an authorized agent to make a request for access on your behalf.
- The right to request that we delete any personal information we have collected about you. You may submit a request for deletion by using the contact information detailed in this Section. You also may designate an authorized agent to make a request for deletion on your behalf.
B. Connecticut Data Privacy Rights
If you are a Connecticut resident, (Public Act No. 22-15) An Act Concerning Personal information Privacy and Online Monitoring provides you additional rights with respect to your personal information. The Act grants Connecticut consumers the right to (A) access, correct, delete and obtain a copy of personal information that we collect, and (B) opt out of the processing of personal information for the purposes of (i) targeted advertising, (ii) certain sales of personal information, or (iii) profiling.
C. Utah Consumer Privacy Rights
If you are a Utah resident, the Utah Consumer Privacy Act (UCPA) (S.B. 227) gives consumers a number of rights related to their personal information, including the right to: (i) access and delete personal information, (ii) opt out of the collection and use of personal information for certain purposes, and (iii) obtain a copy of their personal information.
D. Virginia Consumer Data Privacy Protection Act
If you are a Virginia resident, the Virginia Consumer Data Protection Act (“VCDPA”) (Va. Code § 59.1-575) allows for consumers to request that the company collecting their personal information: (i) confirm if the company is actually processing their personal information, (ii) correct inaccuracies in the consumer’s personal information that is collected by the company, (iii) delete personal information provided by or obtained about the consumer, (iv) obtain copies of the personal information collected by the company, and (v) opt out of the processing of personal information for purposes of targeted advertising, the sale of personal information, or further profiling.
E. Colorado Protect Personal Data Privacy Act
If you are a Colorado resident, the Protect Personal information Privacy Act (SB21-190) gives consumers a number of rights related to their personal information, including the right to: (i) access and delete personal information, (ii) opt out of the collection and use of personal information for certain purposes, and opt out of secondary use of such data.
F. Delaware Personal Data Privacy Act
If you are a Delaware resident, the Delaware Personal Data Privacy Act (HB-154) gives consumers a number of rights related to their personal information, including the right to: (i) to know what information is being collected about them, (ii) see the information, (iii) correct any inaccuracies, or (iv) request deletion of their personal information that is being maintained by entities or people.
G. Iowa Consumer Data Protection Act
If you are an Iowa resident, the Iowa Consumer Data Protection Act (ICDPA) gives consumers a number of rights related to their personal information, including the right to: (i) to know what information is being collected about them, (ii) see the information, (iii) correct any inaccuracies, or (iv) request deletion of their personal information that is being maintained by entities or people.
H. Montana Consumer Data Privacy Act
If you are a Montana resident, the Montana Consumer Data Privacy Act (MCDPA) companies who collect personal information from Montana residents may receive clear consent before processing such personal information. The Act also grants Montana residents the right to (i) access, correct, delete and obtain a copy of personal information that we collect, and (ii) opt out of the processing of personal information for the purposes of targeted advertising.
I. Oregon Consumer Privacy Act
If you are an Oregon resident the Oregon Consumer Privacy Act (SB-619) gives consumers a number of rights related to their personal information, including the right to: (i) access and delete personal information, (ii) opt out of the collection and use of personal information for certain purposes, and (iii) obtain a copy of their personal information.
J. Texas Data Privacy and Security Act
If you are a Texas resident the Texas Data Privacy and Security Act (HB-04F) allows for Texas residents to request that the company collecting their personal information: (i) confirm if the company is actually processing their personal information, (ii) correct inaccuracies in the consumer’s personal information that is collected by the company, (iii) delete personal information provided by or obtained about the consumer, (iv) obtain copies of the personal information collected by the company, and (v) opt out of the processing of personal information for purposes of targeted advertising, the sale of personal information, or further profiling.
K. Nebraska Data Privacy Act
If you are a Nebraska resident, (Legislative Bill 1074) the Nebraska Data Privacy Act provides you additional rights with respect to your personal data. The Act grants Nebraska consumers the right to (i) access, correct, delete and obtain a copy of personal data that we collect, and (ii) opt out of the processing of personal data for the purposes of (a) targeted advertising, (b) certain sales of personal data, or (c) profiling.
L. New Hampshire Expectation of Privacy Act
If you are a New Hampshire resident, (Senate Bill 255) under the Expectation of Privacy Act, you have the following rights: (1) Confirm whether or not certain businesses are processing your personal data; (2) Obtain Access to your personal data being processed by those businesses; (3) Correct inaccuracies in your personal data being processed by those businesses; (4) Delete personal data provided by, or obtained about, you by those businesses; (5) Obtain a copy of your personal data in a portable format; and (6) Opt-out of the future processing of personal data for purposes of: (a) targeted advertising, (b) the sale of personal data, or (c) certain types of automated profiling.
M. New Jersey Data Privacy Law
If you are a New Jersey resident, the New Jersey Data Privacy Law P.L. 2023, c. 266 (NJDPL) gives consumers a number of rights related to their personal data, including the right to: (i) know what information is being collected about them, (ii) see the information, (iii) correct any inaccuracies, or (iv) request deletion of their personal data that is being maintained by entities or people.
N. Tennessee Data Privacy Law
If you are a Tennessee resident, the Tennessee Information Protection Act (TIPA), (HB 1181) allows for consumers to request that the company collecting their personal data: (i) confirm if the company is actually processing their personal data, (ii) correct inaccuracies in the consumer’s personal data that is collected by the company, (iii) delete personal data provided by or obtained about the consumer, (iv) obtain copies of the personal data collected by the company, and (v) opt out of the processing of personal data for purposes of targeted advertising, the sale of personal data, or further profiling.
O. Minnesota Data Privacy Law
If you are a Minnesota resident, the Minnesota Consumer Data Privacy Act (MCDPA) (H4757-4) gives consumers a number of rights related to their personal data, including the right to: (i) see what data is collected, (ii) understand the purpose for its collection, (iii) see the third parties that the data is shared with, and (iov) opt out of the collection and use of personal data for certain purposes.
P. Maryland Data Privacy Law
If you are a Maryland resident, the Maryland Online Data Privacy Act (MODPA) aims to protect the privacy and personal data of Maryland residents by regulating its collection, processing, and use. Specifically, MODPA allows Maryland consumers to request that the company collecting their personal data: (i) confirm if the company is actually processing their personal data, (ii) correct inaccuracies in the consumer’s personal data that is collected by the company, (iii) delete personal data provided by or obtained about the consumer, (iv) obtain copies of the personal data collected by the company, and (v) opt out of the processing of personal data for purposes of targeted advertising, the sale of personal data, or further profiling.
Q. Indiana Consumer Data Protection Act
If you are an Indiana resident, the Indiana Consumer Data Protection Act (Senate Bill 5) gives consumers a number of rights related to their personal information, including the right to: (i) to know what information is being collected about them, (ii) see the information, (iii) correct any inaccuracies, or (iv) request deletion of their or their child’s personal information that is being maintained by entities or people.
R. Kentucky Consumer Data Protection Act
If you are a Kentucky resident, the Kentucky Data Protection Act (KRS 367.3611) allows for Kentucky residents to request that the company collecting their personal information: (i) confirm if the company is actually processing their personal information, (ii) correct inaccuracies in the consumer’s personal information that is collected by the company, (iii) delete personal information provided by or obtained about the consumer, (iv) obtain copies of the personal information collected by the company, and (v) get consent prior to using or processing personal information for purposes of targeted advertising or the sale of personal information.
S. Rhode Island Data Transparency and Privacy Protection Act
If you are a Rhode Island resident, the Rhode Island Data Transparency and Privacy Protection Act (H 7787) allows for Rhode Island residents to request (i) all categories of personal data that the controller collects through the Site or online service about customers; (ii) Identify all third parties to whom the controller has sold or may sell customers' personally identifiable information; and (iii) Identify an active electronic mail address or other online mechanism that the customer may use to contact the controller; (a) If a controller sells personal data to third parties or processes personal data for targeted advertising, the controller shall clearly and conspicuously disclose such processing.
19. Your Rights
We want you to be in control of how your personal information is used by us. Please note that our ability to access or control your personal data will be limited, as required or permitted by applicable law. Depending on your jurisdiction, you may have the right to be informed of and request access to the personal data we process about you; update and correct inaccuracies in that information; have the information restricted or deleted; object or withdraw your consent to certain uses of data; limit the processing of your personal data; request that your personal data be transferred to another controller; and lodge a complaint with your local data protection authority. You may also have the right not to be subject to automated decision-making, including profiling, where it would have a legal or similarly significant effect on you; and the right to data portability with regard to the data you provided to us. We will not discriminate against you for the exercise of these rights.
If you would like to exercise any of the rights described above, please send us a request by using the contact information in “Contact Us” below. In your message, please indicate the right you would like to exercise and your jurisdiction. We may ask you for additional information to confirm your identity and for security purposes, before disclosing the personal information requested to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. We may not always be able to fully address your request, for example if it would impact the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.
20. How to Exercise Your Rights
If you would like to exercise any of your rights as described in this Privacy Policy, please contact, the Data Protection Officer, using the contact information detailed in the “Contact Us” section below.
Please remember that you may only make a CCPA-related data access or data portability disclosure request once within any 12-month period.
If you choose to contact us directly by phone, email, or in writing, you will need to provide us with:
- Enough information to identify you (e.g., your full name, address and customer or matter reference number);
- Proof of your identity and address (e.g., a copy of your driving license or passport); and
- A description of what right you want to exercise and the information to which your request relates.
We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information, or is someone authorized to act on such person’s behalf.
Any personal information we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.
21. Right to Lodge Complaints
We are transparent about the ways in which we collect and use personal information, and welcome your questions and concerns. We hope that we or our Data Protection Officer can resolve any query or concern you raise about our use of your information.
If you have any concerns or complaints about the way we handle your personal information, please contact us using the contact information detailed in the “Contact Us” section below. To the extent you believe we have not addressed your concerns or otherwise choose to do so, you have the right to lodge a complaint with a supervisory authority in the country where you reside.
If you are a United States resident, you may contact the U.S. Federal Trade Commission regarding your concerns. For more information, please see: https://www.ftc.gov/media/71268
The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority, in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred. For more information, please see: https://www.edps.europa.eu/data-protection/our-role-supervisor/complaints_en
22. Contact Us
Twin1 AI, Inc. is the data controller responsible for your personal data. If you have questions or concerns about this Privacy Policy or how we collect and use your personal data, or if you are seeking to exercise any of your rights under applicable law(s), please contact us by sending a letter or email to us at: